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11 Bulk Write Card description

This article contains the description of the "Bulk Write Card" window.

12 Can XP-GTR1200L read Mifare card?

This article contains information about card type that can be supported using XP-GTR/ XP-GT controller model.

13 Configured 2 units of XP-GT3200L as in and out, but door out is not capturing the time attendance

This article contains steps to solve problem out door is not capturing time attendance.

14 Database Initialization Failed! Connection rejected by remote interface

This article contains steps to troubleshoot problem to initialize database after install Firebird version 2.5/ v3.0.

15 Door does not open when fire alarm is triggered on

This article contains steps to fix the problem where door does not open when fire alarm is triggered on.

16 Door is accessible during holiday. Why?

This article contains steps to fix the problem where door is accessible during holiday.

17 Editing Daily Attendance Record

This article contains steps to modify the Daily Attendance record.

18 Error "No Data Found!" when get Transaction Reporting

This article contains steps to fix the problem "No Data Found" when get the Transaction Reporting.

19 Error during import staff

This article contains steps to solve error during import staff.

20 Fail to check database version: unsupported on-disk structure for file

This article consists of steps to solve problem unable to start the xPortal3000 Server.