Others

This article contains steps to troubleshoot problem where no communication between controller (XP-M1000x) and software.

This article contains the solution for problem no response after scan card when using XP-CPRO.

The .NET Framework might working incorrectly after a windows update or etc. This article contains steps to clean-up the corrupted Microsoft .NET Framework before you can re-install the framework again.

This article contains steps to run the software as administrator.

This article contains steps to solve the problem of "Unlisted User" staff name shown at the transaction list.

This article contains steps to fix the problem where disc space of the PC become lower.

This article consists of the troubleshooting steps for general hardware problem of XP-SR200K/ XP-SR1000/ XP-SR40 reader.

This article contains steps to use the Auto PIN number using XP-M1000x.

This article contains steps to solve problem unable to access door and found "Unknown Card Number" showed in the latest event list in the xPortal software.

This article contains steps to solve problem adding recurrence during Shift Rostering configuration.