Knowledge Base

› How to restore xPortal3000 database.   

› Use xPortal3000 Server Configuration Manager to restore database.

Please perform steps below to restore database. 

› For safety reason, please do backup copy for your existing database before start the wizard.
› Make sure xPortal3000 Client is not running.

1. Open xPortal3000 Server Configuration Manager. 
2. Make sure Service State status is Stopped.
   
   
   
3. Go to Database Settings tab.
4. Click Restore button.
   
   
   If you get message as shown below, please stop the Service first. (Refer to Step 2 above)
   
   
   
5. The following window will be shown. Click Next to continue.
   
   
   
6. Browse the source of backup file to be restored from. Then click Next.
   
   
   
7. The file to be restored will be auto populated according to the source file. 
8. Please select which backup files that you wish to restore.
9. Then click Next to continue.
   
   
   
10. At this section, please select database destination.
11. You may choose either:
    
    
1. Restore as new database
   › The wizard will create a new database and restore the backup file accordingly.
   › Make sure no existing config file/ database is located at Config. Log Folder and Database Folder selected.
   › Otherwise, you are required to select another location.
   
     
2. Restore and replace existing database
   › The wizard will restore the backup file and replace existing database.
   › Select which existing database that you prefer to replaced with backup database.
   
   
   
12. Click Next to continue.
13. The following pop up message will be shown.
14. Click Yes to start restore database.
    
    
    
15. The wizard will create a new configuration log file. (Only if Restore as new database is selected)
16. Click OK to continue.
    
    
    
17. The wizard will start restore the backup database.
18. Please wait until the wizard complete restore the database.
    
    
    
19. The following pop up message will be shown once the database restore is completed.
20. Click OK to continue.
    
    
    
21. Click Next to continue.
    
    
    
22. You have successfully completed the restore database. 
23. Click Finish to exit the wizard.
    
    
    
24. Start the xPortal3000 Service and login to xPortal3000 Client.