Knowledge Base

This setup is to configure the user's phone no that will receive the notification message.

1. Open Notify User. Go to Server Admin › Notify User.
2. The following window will be shown.
   
   
   This setup shows configuration for 1 user only. Please add next notification for different user's phone no.
3. Fill up the field accordingly.
1. Add User ID and Name.
2. Activate SMS Notification: Yes
3. Mobile Phone No: Enter user's phone no.
   
   » Message will be sent to this phone no when event selected is triggered at the software. 
   » Make sure the phone no's format is correct.
   » Please add your  country code before your phone no accordingly. (Eg: +60XXXXXXXXX)

4. Notify on Event: Select Event Transaction code.

4. Click Test Sending SMS to ensure the setup is correct.
5. The following window will be shown when test sending sms is successfully sent.
   
   
   
6. Please be noted that user will receive message as shown below.
   
   
   
7. Click OK to confirm and save the changes.
   
   If you get error during this setup configuration code, see article  Error during SMS notification configuration.

1. Example transaction triggered at the software (Door Controller Down/ Up).
   
   
   
2. SMS notification will automatically sent to the user's phone no immediately after event transaction is occurred.
   
   
   
3. SMS Notification Setup finished.