Knowledge Base

Resolution 1:
› Ensure the door attendance capturing settings has been selected.  

Resolution 2:
› Rebuild monthly attendance at Monthly Attendance Report.       

Please complete the following steps to generate monthly attendance report. 

Resolution 1:

1. Login to xPortal Client software.
2. Open Door Setup. ^{(Go to Data Setup › System Setting › Door)}
3. Make sure the door setting for Is Attendance Capturing Door has been selected. 
• Make sure the capturing door is not set to "No. Don't include this door for attendance calculation".
• Modify to any "Yes" attendance capturing mode you wish to apply for the attendance door and save the settings.
  
  
  

1. Open Monthly Attendance. ^{(Go to Reports › Staff Attendance Report › Monthly Attendance)}
2. Click the Rebuild Monthly before can view the attendance report.
   
   
   
3. Select the correct month, then click OK to start rebuild.
   
   
   
4. After finished rebuild, click on the Get/ Preview to view the report.
5. Select the From Month and To Month report that you wish to view. Then, click the Get/ Preview to view the selected month report. 
   
   
   
6. The Monthly Report will be preview accordingly.