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1 | How to install xPortal software and its pre-requisite software?
This article contains steps to install the xPortal software and its pre-requisite software. |
2 | Wiring connection for XP-M1000x using RS485 connection
This article contains steps to connect XP-M1000x reader using RS485 connection. |
3 | "Invalid setting. Please contact administrator!" error
TCP Port must be correctly configured when login to xPortal Client. This is to ensure the connection with the xPortal Server could be established. This article contains steps to fix error upon login to the xPortal Client. |
4 | "Invalid User Account Period!" error
This article contains steps to fix the error "Invalid User Account Period!" upon user running the xPortal Server. |
5 | Allow apps to communicate through Windows Firewall
This article consists of steps to allow access of the MicroEngine software from blocked by firewall. |
6 | Already installed new token type and one fingerprint template, but after scan the installed fingerprint, it shows wrong token type
This article contains steps to fix the problem of XP-GTR where error message "Wrong Token Type" was shown upon scan the fingerprint. |
7 | Can XP-GTR1200L read Mifare card?
This article contains information about card type that can be supported using XP-GTR/ XP-GT controller model. |
8 | Cannot initialize xPortal2007 database during the first time installation?
This article contains steps to fix the problem of xPortal2007 where unable to initialize the database correctly during the first time installation. |
9 | Door does not open when fire alarm is triggered on
This article contains steps to fix the problem where door does not open when fire alarm is triggered on. |
10 | Door is accessible during holiday. Why?
This article contains steps to fix the problem where door is accessible during holiday. |
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