M Series

Knowledge Base
Advanced Search Search the Knowledgebase
Knowledge Base
21 How to reset the XP-M2000i controller to factory default setting? (Coldstart)

This article contains steps to reset (Coldstart) the XP-M2000i controller to default setting.

22 How to setup Communication Gateway (Polling Agent)?

This article contains steps to setup Communication Gateway (Polling Agent).

23 How to setup gateway configuration using MOXA - NPort Administrator?

This article contains steps to setup the gateway configuration using MOXA - NPort's Administrator.

24 How to setup gateway configuration using MOXA - NPort’s Web Console?

This article contains steps to setup the gateway configuration using MOXA - NPort's Web Console.

25 Lock always released. LED next to Relay 1 or Relay 2 on board always ON

This article contains steps to solve problem where lock always release.

26 No communication between controller and software when using MV28

This article contains steps to troubleshoot problem where no communication between controller and software when using MV28.

27 The door is closed/ not released after enter the correct Auto PIN number

This article contains steps to solve the problem door is closed/ not released after enter correct Auto PIN number.

28 Unable to access door. Get transaction "AntiPB Violation".

This article contains steps to clear/ reset AntiPassback violation mode.

29 What is the default IP address for the XP-SNET/ XP-M1000i/ XP-M2000i controller?

This article contains the default IP address to access Web Diagnostic for XP-SNET, XPM1000i and M2000i controller.

30 Why XP-M1000i controller always keep beeping every second?

This article contains steps to fix the problem of XP-M1000i where controller keeps on producing beep sound every 1 second.