Readers

Knowledge Base
Advanced Search Search the Knowledgebase
1 How to reset the reader/ controller to factory default setting? (Coldstart) Featured

This article contains steps to reset the reader/ controller to factory default setting (Coldstart).

2 List of wiring connection diagram for the controllers Featured

This article contains the list of wiring connection diagram for the controllers.

3 "Enrolment of Mifare card failed!"

This article contains solution of "Enrolment of Mifare card failed".

4 "Invalid PIN Access"/ "Invalid PIN!" after enter Auto PIN number

AutoPIN Operation Mode allows user to access a door by supplying a valid four-digit AutoPIN without the needs to use card. This article contains steps to solve the problems when using Auto PIN number.

5 "The bulk write card task has been halted due to error!"

This article contains solution of "The bulk write card task has been halted due to error!"

6 After enter the 4 digit number of Auto PIN at XP-SK32, the EM Lock does not release?

This article contains steps to fix the problem of XP-SK32 where the door is not released even after enter valid Auto PIN number.

7 After enter the 4 digit number of Auto PIN at XP-SR200K, the EM lock does not release

This article contains steps to fix the problem of XP-SR200K where the door is not release even after enter Auto PIN number.

8 Bulk Write Card description

This article contains the description of the "Bulk Write Card" window.

9 Get error message "Invalid [Programming Mode]" when saving the Mifare Card Options settings

This article contains solution of problem on saving Mifare Card Options settings.

10 Get error message "The card no. detected already exist in the software database" when add Card Serial No

This article contains solution of problem card no detected already exist in the software database.