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1 How to configure XP-SNET Lift Floor Access at xPortalNet Client? Featured

This article contains steps to configure the XP-SNET Lift Floor Access at xPortalNet Client.

2 How to configure XP-SNET Lift Floor Access at xPortalNet Server? Featured

This article contains steps to configure the XP-SNET Lift Floor Access at xPortalNet Server.

3 How to reset the reader/ controller to factory default setting? (Coldstart) Featured

This article contains steps to reset the reader/ controller to factory default setting (Coldstart).

4 List of wiring connection diagram for the controllers Featured

This article contains the list of wiring connection diagram for the controllers.

5 Wiring connection for XP-M1000x using RS485 connection Featured

This article contains steps to connect XP-M1000x reader using RS485 connection.

6 "Invalid PIN Access"/ "Invalid PIN!" after enter Auto PIN number

AutoPIN Operation Mode allows user to access a door by supplying a valid four-digit AutoPIN without the needs to use card. This article contains steps to solve the problems when using Auto PIN number.

7 Already installed new token type and one fingerprint template, but after scan the installed fingerprint, it shows wrong token type

This article contains steps to fix the problem of XP-GTR where error message "Wrong Token Type" was shown upon scan the fingerprint.

8 Basic new setup (connection, controller, and door(s)) using xPortal3000 wizard

xPortal3000 provided Startup Wizard to setup Door Access System easily. This article contains steps to setup new connection, controller and door(s) using the wizard.

9 Can I install new user at XP-GT/ XP-GTR without using the card?

Our door access system can support Mifare/ Proximity card and ID number for door access. This article contains steps to install new user at the XP-GT/ XP-GTR without using card.

10 Can XP-GTR1200L read Mifare card?

This article contains information about card type that can be supported using XP-GTR/ XP-GT controller model.