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| Author: Microengine Views: 14980 Created: 05-04-2017 10:15 AM | 0 Rating/ Voters |
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This article contains steps to solve the problem of "Unlisted User" staff name shown at the transaction list.
Applies To:
- Software xPortal2005, xPortal2007, xPortalNet, xPortal3000
Problem Symptoms› After flash card, the transaction list shown "Unlisted User" and user not able to access the door.
Cause (optional) Resolution SummaryPlease add the staff records accordingly. There are 4 ways to add staff record using the xPortal software. You may choose any option that you preferred. The 4 options are "Manual Add", "Batch Add", "Scan List" and "Import Staff".
ResolutionFollow the article link to add the staff record according to the option preferred.
| Option | Article | |
|---|---|---|
| 1 - Manual Add |
 How to manually add staff record in xPortal Client software? |
|
| 2 - Batch Add |
How to batch add staff record in xPortal Client software? |
|
| 3 - Scan List |
How to add staff record using Scan List in xPortal Client software? |
|
| 4 - Import Staff |
How to add staff record using Import Staff in xPortal Client software? |
|
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- Summary: This article contains steps to solve the problem of "Unlisted User" staff name shown at the transaction list.
- Search Tags: add staff record, unlisted user, manual add, add card, unknown card number
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