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Configured 2 units of XP-GT3200L as in and out, but door out is not capturing the time attendance
Author: Microengine Views: 9162 Created: 24-02-2016 04:03 PM 0 Rating/ Voters

This article contains steps to solve problem out door is not capturing time attendance.

Applies To:

  • XP-GT3200L, XP-GT3200LABX, XP-GT3200LE, XP-GT3200LCPX
  • Software xPortal2005, xPortal2007, xPortalNet, xPortal3000

› I have configured 2 units of XP-GT3200L controller as in and out reader, but door out is not capturing the time attendance.   


› When generating the time attendance report, the transaction at out door is showing "00:00".
› Incorrect out time attendance.

 Cause (optional)

Door Parameter setting "As Exit Reader" is not enabled. 
Attendance Capturing Door is not selected for the "Out" door.

 Resolution Summary
› Please turn on the Door Parameter setting "As Exit Reader" at the out reader.
› Please select the Attendance Capturing Door settings for the "In" and "Out" door.


Please perform steps below to solve the issue above:

As Exit Reader

  1. Modify Door Parameter settings at both controller.
  2. Enter small Programming Menu.
  3. Press '1' for System Menu.
  4. Press '2' for Door Parameter. The screen below will be displayed.

  5. Use the small and small buttons to navigate the menu to the desired parameter.
  6. Modify the parameter values by pressing smallfollowed by the desired value and small again to confirm.
  7. Find As Exit Reader parameter and modify the value accordingly.

    1. To set the reader as Entry Reader, set the value to OFF.
    2. To set the reader as Exit Reader, set the value to ON.

  8. Use the small button to return to the system menu.
  9. You will be prompted to confirm your changes before exiting. Press small to confirm changes.

    The changes will not be saved if the configuration is interrupted midway.

Attendance Capturing Door

  1. See small How to configure Door for attendance capturing?
  2. Please follow the steps to configure Attendance Capturing Door correctly.
  3. At Is Attendance Capturing Door option, please select "Yes. Use both Entry and Exit for Att.In and Att.Out" capturing way. 

general-wiring-for-two-xp-gt-using-mas-rbt.pdf 0.1 Mb Download File
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  • Summary: This article contains steps to solve problem out door is not capturing time attendance.
  • Search Tags: in reader, out reader, how to set as in reader, how to set as out reader, time attendance is not capture, time out door is 00:00, absent, incorrect time out, how to connect 2 xp-gt3200l, 00:00
Comments 2
  • [Nurul]: Reset controller 29-02-2016 05:06 PM #

    How to reset the XP-GTR controller to factory default setting?

  • [Microengine ]: Re: Reset controller 29-02-2016 05:09 PM#

    Hi Nurul,

    Kindly refer to this article for your reference:

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