Knowledge Base

Knowledge Base
Advanced Search Search the Knowledgebase
How to setup Auto Lock Release Time Zone at xPortal software?
Author: Microengine Views: 11134 Created: 15-02-2016 03:25 PM 0 Rating/ Voters

This article contains steps to configure Auto Lock Release Time Zone.

Applies To:

  • Software xPortal2005, xPortal2007, xPortalNet, xPortal3000  

 Problem
 

› Door is not release during Auto Lock Release Time Zone occurred.   

       
 Symptoms
 

› EM Lock is closed during Auto Lock Release Time Zone occurred.

         
 Cause (optional)
 
 Incorrect Verification Mode is selected in Staff Record.
› 
Incorrect Auto Lock Release TZ is selected in Door Setup.
 Selected Auto Lock Release TZ is "000" in Door Setup.
         
 Resolution Summary
 
› Please select Verification Mode "By Door" upon adding staff record.
› 
Please select correct Auto Lock Release TZ.
 
 Resolution
 

Perform steps below to solve the issue:

Verification Mode
User must use "By Door" Verification Mode in order to apply Auto Lock Release Time Zone feature.

  1. Run xPortalNet Client software.
  2. Open Staff Records. Data Setup › Access Data Setting › Staff Records.
  3. Add staff records. If exists, click Modify.
  4. Please select staff's Verification Mode "By Door".


  5. Click OK to confirm and save changes.

Auto Lock Release TZ
User must select the correct Auto Lock Release Time Zone for the door to be auto release at correct time. 

  1. Open Door Setup. Data Setup › System Setting › Door.
  2. Click Modify to make changes to the Door Setup.
  3. Please select the correct Time Zone for Auto Lock Release TZ.

    Door will never Auto Release if "000" TZ is selected.
  4. Door will be release according to the selected time zone. See small How to configure Time Zone in xPortal Client software?
  5. Click OK to confirm and save changes.    
  6. Flash card and observe transaction shown.
During Time Zone - "Door Security Off", door released.


After Time Zone - "Door Security On", door closed.

Custom Fields
  • Summary: This article contains steps to configure Auto Lock Release Time Zone.
  • Search Tags: auto lock release time zone, how to use auto lock release time zone, verification mode by door
Comments
  • There are no comments for this article.
Submit Feedback on this Article