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| Author: Microengine Views: 16832 Created: 09-06-2015 06:16 PM | 0 Rating/ Voters |
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This article contains steps to fix the problem where user unable to delete the existing Door Accessibility at the xPortal software.
Applies To:
- Software xPortal2005, xPortal2007, xPortalNet, xPortal3000
Problem Symptoms› Get error message as shown below when try to delete Door Accessibility.
Cause (optional) Resolution Summary ResolutionPerform steps below to solve the issue:
- Open staff records. Go to Data Setup › Access Data Setting › Staff Records.
Please make sure that you unassigned all card holder(s) that assigned to the same Door Access. Only then you will be able to delete that Door Accessibility. - Select different Door Access than the one that you wish to delete.
- Click OK to confirm and save changes.
- Open Door Accessibility and resume deleting the Door Accessibility.
- Finished.
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- Summary: This article contains steps to fix the problem where user unable to delete the existing Door Accessibility at the xPortal software.
- Search Tags: unable to delete door accessibility
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