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The XP-GT/ XP-GTR controller status (LAN) always switch up to down frequently
Author: Microengine Views: 7126 Created: 22-05-2015 02:04 PM 0 Rating/ Voters

This article contains steps to fix the problem of XP-GT/ XP-GTR where the controller status (LAN) always switch up to down frequently.

Applies To:

  • XP-GT1200L/ XP-GT3200L
  • XP-GT1200LABX/ XP-GT3200LABX    
  • XP-GT3200LE
  • XP-GT3200LCPX
  • XP-GT500LE
  • XP-GTR1200L/ XP-GTR3200L 
 Problem
 

› Why controller's status always switch up to down frequently?  I am using Local Area Network (LAN) connection.    

       
 Symptoms
 

 Controller’s Uplink communication status at Device List keeps showing "Up" and "Down".

         
 Cause (optional)
 

 Conflict IP Address.
 Make sure your controller’s IP Address is unique from other device when using same network.

         
 Resolution Summary
 

 Make sure your controller’s IP Address is unique from other device on the same network.
 Make sure controller is working fine.

         
 Resolution
 

Please perform steps below to resolve the issue.

  1. Please make sure your controller’s IP Address is unique.
    » See
    AA-00267 to configure the IP Address correctly.

  2. If controller’s uplink connection has been correctly configured but the problem still persist, suspect controller’s faulty. Please send in the controller for checking and repairing.    

Custom Fields
  • Summary: This article contains steps to fix the problem of XP-GT/ XP-GTR where the controller status (LAN) always switch up to down frequently.
  • Search Tags: xp-gt, xp-gtr, controller up and down, lan connection
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