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| 1 | How to install Microsoft .NET Framework v1.1? 
Microsoft .NET Framework 1.1 is a pre-requisite installation for xPortal2005 software. This article contains the steps to install the framework correctly. |
| 2 | How to install xPortal software and its pre-requisite software?
This article contains steps to install the xPortal software and its pre-requisite software. |
| 3 | How to reset the reader/ controller to factory default setting? (Coldstart)
This article contains steps to reset the reader/ controller to factory default setting (Coldstart). |
| 4 | List of wiring connection diagram for the controllers
This article contains the list of wiring connection diagram for the controllers. |
| 5 | Wiring connection for XP-M1000x using RS485 connection
This article contains steps to connect XP-M1000x reader using RS485 connection. |
| 6 | "Column 'Token' does not belong to table DS" error
This article contains steps to fix the problem where getting error "Column 'Token' does not belong to table DS" upon opening the Staff Records. |
| 7 | "Invalid PIN Access"/ "Invalid PIN!" after enter Auto PIN number
AutoPIN Operation Mode allows user to access a door by supplying a valid four-digit AutoPIN without the needs to use card. This article contains steps to solve the problems when using Auto PIN number. |
| 8 | "Invalid setting. Please contact administrator!" error
TCP Port must be correctly configured when login to xPortal Client. This is to ensure the connection with the xPortal Server could be established. This article contains steps to fix error upon login to the xPortal Client. |
| 9 | "Invalid User Account Period!" error
This article contains steps to fix the error "Invalid User Account Period!" upon user running the xPortal Server. |
| 10 | "Process Performance Counter Is Disable, Request Operation Can Not Perform" error
This article contains steps to fix the error encounter upon login to xPortal2005. |
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