Single-Door Access Control
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| 41 | I have just installed a new controller (XP-M1000x) but the EM Lock does not released/ cannot lock
EM-Lock locked status depends on the communication between the relay board (MAS-RBU) and the controller. This article contains steps to fix the problem EM-Lock does not release or cannot lock when using XP-M1000x. |
| 42 | I have just installed a new XP-GT/ XP-GTR controller but it shown down in Device List (Lock is not respond – Downlink failed)
This article contains steps to fix the problem of XP-GT/ XP-GTR where the door lock is not responding (Downlink Failed). |
| 43 | I have just installed a new XP-GT/ XP-GTR controller but it shown down in Device List (Lock is not respond – Uplink failed)
This article contains steps to fix the problem of XP-GT/ XP-GTR where the door lock is not responding (Uplink Failed) and the controller status shown "Down" from the Device List. |
| 44 | LAN connection for controller XP-GT/ XP-GTR to xPortal Server PC
This article contains the LAN connection for controller XP-GT/ XP-GTR to xPortal Server PC. |
| 45 | No communication between controller and software when using MV28
This article contains steps to troubleshoot problem where no communication between controller and software when using MV28. |
| 46 | No communication from controller to software (XP-M1000x)
This article contains steps to troubleshoot problem where no communication between controller (XP-M1000x) and software. |
| 47 | Programming instructions for XP-SR200K
This article contains steps for XP-SR200K Programming Instructions. The instructions consists of AutoPIN, MasterPIN and SuperPIN, Operation Mode, Door Open Time & Lock Release Time and Card Database. |
| 48 | The XP-GT/ XP-GTR controller status (LAN) always switch up to down frequently
This article contains steps to fix the problem of XP-GT/ XP-GTR where the controller status (LAN) always switch up to down frequently. |
| 49 | Troubleshooting XP-M1000x (General hardware problem)
This article consists of the troubleshooting steps for general hardware problem of XP-M1000x controller. |
| 50 | Troubleshooting XP-SK32 (General hardware problem)
This article consists of the troubleshooting steps for general hardware problem of XP-SK32 reader. |
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