xPortal3000

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81 How to use Device Lookup in xPortal3000?

This article contains steps to add new controller by using Device Lookup feature in xPortal3000.

82 How to use Mifare Card Programming for Bulk Write?

This article contains steps to use Mifare Card Programming for Bulk Write.

83 How to use the Restore Transaction Tool in xPortal3000 Server Configuration Manager?

This article contains steps to use the Restore Transaction Tool in xPortal3000 Server Configuration Manager. This tool helps user to restore any missing transaction according to the date selected.

84 I have added more than 1 controller in the xPortal Server software, but only show 1 controller in the Device List

xPortal software comes with license that will determined how many controller can be shown from the Device List. This article contains steps to fix problem only 1 controller is shown from the Device List.

85 I have just installed a new controller (XP-M1000x) but the EM Lock does not released/ cannot lock

EM-Lock locked status depends on the communication between the relay board (MAS-RBU) and the controller. This article contains steps to fix the problem EM-Lock does not release or cannot lock when using XP-M1000x.

86 I have just installed a new XP-GT/ XP-GTR controller but it shown down in Device List (Lock is not respond – Uplink failed)

This article contains steps to fix the problem of XP-GT/ XP-GTR where the door lock is not responding (Uplink Failed) and the controller status shown "Down" from the Device List.

87 I tried to read Mifare Card No. but the Card No is not showing. Why?

This article contains solution on problem card no is not showing after Read Card No.

88 Incorrect card number shown from the Latest Event List

This article contains steps to set the card number length for door access card at the xPortal software.

89 Lock always released. LED next to Relay 1 or Relay 2 on board always ON

This article contains steps to solve problem where lock always release.

90 Mifare card is not detected when try to program it

This article contains solution on problem card is not detected during program/ write Card No.