xPortal3000

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1 How to install xPortal software and its pre-requisite software? Featured

This article contains steps to install the xPortal software and its pre-requisite software.

2 How to install xPortal3000? (Fresh installation) Featured

This article contains steps to install xPortal3000 for the first time (Fresh Installation).

3 Wiring connection for XP-M1000x using RS485 connection Featured

This article contains steps to connect XP-M1000x reader using RS485 connection.

4 "Enrolment of Mifare card failed!"

This article contains solution of "Enrolment of Mifare card failed".

5 "Invalid PIN Access"/ "Invalid PIN!" after enter Auto PIN number

AutoPIN Operation Mode allows user to access a door by supplying a valid four-digit AutoPIN without the needs to use card. This article contains steps to solve the problems when using Auto PIN number.

6 "Invalid setting. Please contact administrator!" error

TCP Port must be correctly configured when login to xPortal Client. This is to ensure the connection with the xPortal Server could be established. This article contains steps to fix error upon login to the xPortal Client.

7 "Invalid User Account Period!" error

This article contains steps to fix the error "Invalid User Account Period!" upon user running the xPortal Server.

8 Allow apps to communicate through Windows Firewall

This article consists of steps to allow access of the MicroEngine software from blocked by firewall.

9 Already installed new token type and one fingerprint template, but after scan the installed fingerprint, it shows wrong token type

This article contains steps to fix the problem of XP-GTR where error message "Wrong Token Type" was shown upon scan the fingerprint.

10 Basic new setup (connection, controller, and door(s)) using xPortal3000 wizard

xPortal3000 provided Startup Wizard to setup Door Access System easily. This article contains steps to setup new connection, controller and door(s) using the wizard.