Others

Knowledge Base
Advanced Search Search the Knowledgebase
21 Error "No Data Found!" when get Transaction Reporting

This article contains steps to fix the problem "No Data Found" when get the Transaction Reporting.

22 Error unable to login to xPortal2005 Client

This article contains steps to fix error "Invalid parameters for Select method" after entering the password during login the xPortal2005 Client.

23 Fingerprint template retrieve result window

This article contains descriptions about fingerprints template retrieval result window.

24 How can I use Card+Pin Mode for XP-M1000i controller?

This article contains steps to apply Card+Pin Mode for XP-M1000i controller.

25 How do I add alarm panel to XP-CPRO controller? (Input/ Output Configuration)

This article contains steps to setup input and output configuration using XP-CPRO.

26 How do I add fire alarm panel to XP-GT/ XP-GTR controller?

This articles contains steps to add fire alarm panel at XP-GT/ XP-GTR controller.

27 How do I change controller's verification mode to Card+Pin mode at software?

Every card will have its own four-digit CardPIN. In Card+PIN Operation Mode, users need to enter the CardPIN after flashing the card to the reader. This provides higher security.This article contains steps to setup the Verification Mode of Door Access to Card+Pin.

28 How to add program exception into Antivirus?

This article contains steps to add program exception/ exclusion into antivirus.

29 How to add staff record using Import Staff in xPortal Client software?

This article contains steps to import staff record in the software. This menu allow you to add staff by importing the staff records using excel or text file.

30 How to add staff record using Scan List in xPortal Client software?

This article contains steps to add staff record using Scan List in the software. This menu allow you to add staff when you have unlisted user in the software transaction.