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21 Bulk Write Card description

This article contains the description of the "Bulk Write Card" window.

22 Can I use other SQL version than provided one in the CD Content?

This article contains information about the SQL Version that supported when running the xPortalNet software.

23 Can XP-GTR1200L read Mifare card?

This article contains information about card type that can be supported using XP-GTR/ XP-GT controller model.

24 Configured 2 units of XP-GT3200L as in and out, but door out is not capturing the time attendance

This article contains steps to solve problem out door is not capturing time attendance.

25 Database Initialization Failed! Connection rejected by remote interface

This article contains steps to troubleshoot problem to initialize database after install Firebird version 2.5/ v3.0.

26 Door does not open when fire alarm is triggered on

This article contains steps to fix the problem where door does not open when fire alarm is triggered on.

27 Door is accessible during holiday. Why?

This article contains steps to fix the problem where door is accessible during holiday.

28 Door is not release after received Fire Alarm Signal from the master controller

This article contains steps to solve problem when door is closed after received Fire Alarm Signal.

29 Editing Daily Attendance Record

This article contains steps to modify the Daily Attendance record.

30 Error "No Data Found!" when get Transaction Reporting

This article contains steps to fix the problem "No Data Found" when get the Transaction Reporting.