Software

Knowledge Base
Advanced Search Search the Knowledgebase
Knowledge Base
161 What is default xPortal software User ID?

This article contains information about default xPortal software User ID for all MicroEngine Software. Use this default User ID for first time login.

162 What is Selective Download in xPortalNet?

This article contains steps to enable and disable Selective Download in xPortalNet.

163 What will happen If I didn't change the default Read and Write keys from the Mifare Card Options?

This article contains information if Read and Write keys is remained default.

164 Why all staff shown absent in daily attendance report?

This article contains steps to fix problem staff daily attendance report shown absent after rebuild.

165 Why and what caused by error adding transaction always happen and what can I do to prevent this to happen in the future?

This article contains information about the causes of error adding transaction problem and also steps to prevent the error.

166 Why door can be access at all time?

This article contains steps to fix the problem where door is always accessible at all time.

167 Why get unlisted user when generate report?

This article contains steps to fix problem getting "Unlisted User" upon generating report.

168 Why the daily attendance shows clock in time but showing 00:00 for clock out time?

This article contains steps to fix the problem incorrect time showing after rebuild daily attendance.

169 Why the real time export for attendance is not working?

This article contains steps to fix the problem Real-Time Export is not working properly.

170 Why user can exit from entrance door when the door have been blocked from using XP-GT/ XP-GTR?

This article contains steps to fix problem where user can access the blocked door when using XP-GT/ XP-GTR.