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Troubleshooting XP-SK32 (General hardware problem)
Author: Microengine Views: 8308 Created: 29-03-2017 10:32 AM 0 Rating/ Voters

This article consists of the troubleshooting steps for general hardware problem of XP-SK32 reader. 

Applies To:

  • XP-SK32
 Problem
 

Problem with ReaderEM Lock and Door Sensor after connected to the relay board (MAS-RB).   

 Symptoms
 
  1. Unable to detect card/ have no response when user flash card.
  2. EM Lock: EM Lock cannot release/ Door is always release even security is On. 
  3. Door Sensor: No response when user pressed it.
 Cause (optional)
 

Probably because of the following causes:

  1. Incorrect wiring connection
  2. No power supply to the reader
  3. Relay board is not functional
  4. Reader faulty
  5. EM Lock faulty
  6. Door Sensor faulty    
 Resolution Summary
 
Please troubleshoot the problem by testing it one by one. 
First, you need to identify which is the root cause of the problem. Follow the following steps.

ยป You may need other functional hardware to perform the troubleshooting steps.
 
  
 Resolution
 

To solve the issues related, follow the following solution:

For each of following steps, please follow the correct wiring connection diagram. Refer to small How to connect XP-SK32 to an EM Lock?

  1. The EM Lock is released when pressing the exit button. LED on the MAS-RB will turned on when EM Lock is released.
  2. Check the connection from door sensor to relay board MAS-RB is correct. 
  3. Connect current door sensor to other functional relay board. 
    1. If problem is solved, current relay board is faulty.
    2. If problem persists, current door sensor have problem.

  4. If problem persists, connect other functional door sensor to current relay board.
    1. If problem is solved, current door sensor have problem.
    2. If problem persists, current relay board is faulty. 
Custom Fields
  • Summary: This article consists of the troubleshooting steps for general hardware problem of XP-SK32 reader.
  • Search Tags: hardware failure, relay board, mas-rb, reader, em lock, door sensor, faulty, not functional, door always release, flash card, no response
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