Author: Microengine Views: 18995 Created: 03-11-2016 04:29 PM | 0 Rating/ Voters |
This article contains steps to add program exception/ exclusion into antivirus.
Applies To:
- Software xPortal2005, xPortal2007, xPortalNet v1.5, xPortal3000
- Summary: This article contains steps to add program exception/ exclusion into antivirus.
- Search Tags: exception, exclusion, antivirus, allow, avast, avg, avira, bitdefender, f-secure, kaspersky, norton, panda, trend micro
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Hi Lim,
What is the name of Antivirus software that is currently installed in your machine? Is the Antivirus name listed from the table below?
If so, you have to add exception/ exclusion for the "xPortal3000" software in your Antivirus software to avoid it being detected as a virus.
If the software is working well then your Antivirus's exclusion setting is already correct. Please make sure your reader setting is correct. Kindly enable "Is Attendance Capturing Door" setting from the Client > Door and rebuild the attendance again.
Thanks
Can know what type virus need to add exception, caused we tried added exception in antivirus still problem.
xPortal3000 Server, Services and Client is working well, only cannot to detect IN & OUT time.