Knowledge Base

Knowledge Base
Advanced Search Search the Knowledgebase
The floor accessibility configured does not work and the user can still access all floor
Author: Microengine Views: 7800 Created: 25-05-2015 03:53 PM 0 Rating/ Voters

This article contains steps to fix the problem where floor accessibility does not applicable to the floor accordingly.

Applies To:

  • XP-SNET
  • Software xPortalNet     
 Problem
 

› After configure floor accessibility for XP-SNET for lift controller the floor accessibility does not work, the user can still access all floor.   

       
 Symptoms
 

› User still can access the floor which have given no access right.

         
 Cause (optional)
 

 Incorrect wiring connection at relay board. 
 Incorrect Floor Relay Setup at xPortal Server.
 Incorrect Floor Accessibility Setup at xPortal Client.

         
 Resolution Summary
 

Resolution 1:
 Make sure your wiring connection from controller to relay board is correct.
› Make sure all relays are correctly connected.

Resolution 2:
 Please make sure the server setup are correctly configured. 

Resolution 3:
 Please make sure the client setup are correctly configured.

         
 Resolution
 

Please perform steps below to solve the issue:

Resolution 1:

  1. Please check your wiring connection from XP-SNET controller to the SNET-E32R extension board is correct. 
  2. Refer to Figure 1 below. 

    Figure 1
    » For high resolution image, please download the attached wiring diagram at the end of this article.

  3. This is an example of wiring connection diagram for 1 Lift Controller connected to 128 floors. 
    (Must connected with 4 units of SNET-E32R extension board)
    • 1 SNET-E32R = Support 32 floors.
    • 1 XP-SNET Lift controller = Support 128 floors (Maximum can connected to 4 units of SNET-E32R).
    • Make sure CON35/ 36/ 37 at XP-SNET controller is correctly connected to CON34/ 35 at SNET-E32R.



Resolution 2:

  1. Make sure the floor relay setup is correctly configured at xPortal Server software. 
  2. See AA-00300 to configure the setup at xPortal Server.

    » If you connect more than 1 SNET-E32R board, make sure you set the board address and relay number correctly.
         

    SNET-E32R Board Address Relay Number Range
     0 0-31
     1 32-63
     2 64-95
     3 96-127



Resolution 3:

  1. Make sure the floor accessibility setup is correctly configured at xPortal Client software. 
  2. See AA-00301 to configure the setup at xPortal Client.
Attachments
snet-e32r-wiring-diagram-for-lift-masking.png 0.2 Mb Download File
Custom Fields
  • Summary: This article contains steps to fix the problem where floor accessibility does not applicable to the floor accordingly.
  • Search Tags: can access all floor, floor relay, floor accessibility, snet-e32r extension board, relay number range, extension board address, lift controller
Comments
  • There are no comments for this article.
Submit Feedback on this Article