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Why the EM Lock does not release after scan a user card which has been installed to the XP-M1000x controller?
Author: Microengine Views: 6963 Created: 26-03-2015 10:26 AM 0 Rating/ Voters

This article contains steps to fix the problem of XP-M1000x where the door does not released even after the valid card is scanned at the reader. 

Applies To:

  • XP-M1000x     
  • XP-M1000ABX
  • XP-M1300X
  • XP-M1300ABX
  • XP-M1000XE
  • XP-M1000CPX
 Problem
 

› The door cannot be open.          

         
 Symptoms
 
 EM Lock does not release after scan a user card. 

         
 Cause (optional)
 
› Relay board (MAS-RBU) is faulty.
› The connection of relay board is incorrect.
› The reader is in Programming Mode.
› EM Lock faulty.
› Door sensor faulty.
› Reader faulty.
› The Reader Selector jumper at the back of the controller is in open condition.

         
 Resolution Summary
 

Resolution 1:
› 
Make sure the wiring connection is correct.

Resolution 2:
› 
Make sure the reader is not in the Programming Mode.

Resolution 3:
› 
Reader Selector should be shorted to enable internal reader.

Resolution 4:
› 
Make sure the user card has been installed to the reader. 

         
 Resolution
 

Please complete the following steps below in order to resolve your issue. 

Resolution 1:

  1. Please make sure the wiring connection is correct. 
  2. See AA-00308 for XP-M1000x wiring connection diagram.



Resolution 2:

  1. Make sure the reader is not in the Programming Mode
  2. Blue LED will be blinking during Programming Mode.



Resolution 3:

  1. Make sure the Reader Selector jumper condition is according to the Entry Reader setting at Door Parameter
  2. Check Door Parameter (Entry Reader setting):
    1. Enter Programming ModeKey in "*" (asterisk) followed by 6 digits Master PIN.
    2. Press '1' for Sys menu.
    3. Press '2' for Door Para.
    4. Press '#' to proceed to the next item until you find 'Entry Rdr.[INT]' menu.
    • If the Entry Reader Setting is set as EXT (external), then the jumper has to be left opened.
    • If the Entry Reader Setting is set as INT (internal), this jumper has to be shorted to enable operation of the reader.



Resolution 4:

  1. Make sure the user card has been installed to the reader.
  2. When reader detecting an installed card which is valid access, Green LED will be turn on and the EM Lock should be released.
  3. If problem persist, press the Exit Button to check whether the EM Lock can be released.
Attachments
wiring-diagram-m1000x.pdf 62.7 Kb Download File
Custom Fields
  • Summary: This article contains steps to fix the problem of XP-M1000x where the door does not released even after the valid card is scanned at the reader.
  • Search Tags: door does not released, door not open, valid card flash, xp-m1000x
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