Advanced Search
Search the Knowledgebase
| Author: Microengine Views: 29310 Created: 13-02-2015 12:01 PM | 0 Rating/ Voters |
 |
EM-Lock locked status depends on the communication between the relay board (MAS-RBU) and the controller. This article contains steps to fix the problem EM-Lock does not release or cannot lock when using XP-M1000x.
Applies To:
- XP-M1000x
- XP-M1000ABX
- XP-M1300X
- XP-M1300ABX
- XP-M1000XE
- XP-M1000CPX
- Software xPortal2005
- Software xPortal2007
- Software xPortalNet
- Software xPortal3000
Problem Symptoms› The LCD displays shown an exclamation mark (!) as below:
› EM Lock does not release after flash a valid card.
› EM Lock always release.
› The Blue LED at the controller is always turn on. "Security Off" is display on the LCD screen:
Cause (optional) Resolution Summary ResolutionPlease complete the following steps in order to resolve the issue.
Resolution 1:
Please refer to Figure 1 below:
Figure 1
» For high resolution image, please download the attached wiring diagram at the end of this article.
Resolution 2:
Make sure controller and relay board in use are working fine.
» Perform this step if you have other functional controller and/ or relay board.
- Connect current relay board to other functional controller. Perform Resolution 1 above.
- If problem is solved, current controller's downlink have problem.
- If problem persists, current relay board is faulty.
- Connect other functional relay board to current controller. Perform Resolution 1 above.
- If problem is solved, current relay board is faulty.
- If problem persists, current controller's downlink have problem.
Resolution 3:
Make sure the Auto Lock Release Time Zone is not activated.
» If you are not connected with the software, you may update the setting from the controller directly.
At the controller:
- Enter the Programming Mode.
- Press '1' for Sys menu.
- Press '2' for Door Para. This will bring us to the Door Parameter Setting screen.
- Press '#' to proceed to next screen.
- At ALRTz screen, make sure the value is set to 00 (No Access).
- The default value is "00". Press '#' to confirm and proceed to the next screen.
- Save the settings and reset the controller.
- Login to xPortal Client.
- Open Door Setup. (Go to Data Setup › System Setting › Door)
- Modify your controller door.
- At Auto Lock Release TZ, select Time Zone 000.
- Click OK to confirm and save the changes.
Resolution 4:
Make sure the security status is ON.
» If you are not connected with the software, you may update the setting from the controller directly.
At the controller:
- Enter the Programming Mode.
- Press '1' for Sys menu.
- Press '2' for Door Para. This will bring us to the Door Parameter Setting screen.
- Press '#' to proceed to next screen.
- At Security screen, make sure the value is set to ON.
- The default value is "ON". Press '#' to confirm and proceed to the next screen.
- Save the settings and reset the controller.
- Login to xPortal Client.
- Open Send Door Command. (Go to Device Comm › Send Door Command)
- Select your controller and click on Security On.
- Make sure the Security status shown from the Device List is "Y" after command sent.
Custom Fields
- Summary: EM-Lock locked status depends on the communication between the relay board (MAS-RBU) and the controller. This article contains steps to fix the problem EM-Lock does not release or cannot lock when using XP-M1000x.
- Search Tags: door not release, door not open, xp-m1000x, no communication with controller
Comments
-
There are no comments for this article.
Submit Feedback on this Article
