Knowledge Base

› After configure floor accessibility for XP-SNET for lift controller the floor accessibility does not work, the user can still access all floor.   

› User still can access the floor which have given no access right.

› Incorrect wiring connection at relay board. 
› Incorrect Floor Relay Setup at xPortal Server.
› Incorrect Floor Accessibility Setup at xPortal Client.

Resolution 1:
› Make sure your wiring connection from controller to relay board is correct.
› Make sure all relays are correctly connected.

Resolution 2:
› Please make sure the server setup are correctly configured. 

Resolution 3:
› Please make sure the client setup are correctly configured.

Please perform steps below to solve the issue:

Resolution 1:

1. Please check your wiring connection from XP-SNET controller to the SNET-E32R extension board is correct. 
2. Refer to Figure 1 below. 
   
   Figure 1
   » For high resolution image, please download the attached wiring diagram at the end of this article.
   
   
3. This is an example of wiring connection diagram for 1 Lift Controller connected to 128 floors. 
   ^{(Must connected with 4 units of SNET-E32R extension board)}
• 1 SNET-E32R = Support 32 floors.
• 1 XP-SNET Lift controller = Support 128 floors ^{(Maximum can connected to 4 units of SNET-E32R)}.
• Make sure CON35/ 36/ 37 at XP-SNET controller is correctly connected to CON34/ 35 at SNET-E32R.
  
  

1. Make sure the floor relay setup is correctly configured at xPortal Server software. 
2. See AA-00300 to configure the setup at xPortal Server.
   
   » If you connect more than 1 SNET-E32R board, make sure you set the board address and relay number correctly.
        
   

   SNET-E32R Board Address	Relay Number Range
   0	0-31
   1	32-63
   2	64-95
   3	96-127

   
   

1. Make sure the floor accessibility setup is correctly configured at xPortal Client software. 
2. See AA-00301 to configure the setup at xPortal Client.